FREQUENTLY ASKED QUESTIONS
What is the return policy?
We accept returns within 30 days of delivery. If you'd like to return an item, please contact us at my3dcrafter@gmail.com or call/text 816-334-9941. Please include your order number so we can assist you as quickly as possible.
Are custom or personalized items returnable?
Yes! We also accept returns for personalized and custom-made items. If you have any concerns with your order, please email my3dcrafter@gmail.com or call/text 816-334-9941. Please include your order number when contacting us.
How long does it take to receive my order?
Your order is typically designed, produced, and handed over to USPS the next business day after purchase. USPS Priority Mail usually delivers within 3 business days.
Where are your products manufactured?
All of our products are carefully 3D printed using high-quality PLA filament. Every order is made with attention to detail to ensure excellent quality and durability.
How much does shipping cost?
No! We offer FREE shipping on all orders over $35. For orders under $35, shipping typically ranges from $5.00 to $6.90, depending on the size and weight of the item.